Product Manual

Memoket Gem

Everything you need to set up, wear, and care for your Memoket Gem — the world's first memory-driven wearable AI device.

  • Wristband Edition
  • Apple Watch Band Edition
Memoket Gem device

User Manual

Device Identification

Wristband Edition

  • Memoket Gem
    Memoket Gem
  • Wristband
    Wristband
  • Charging cable
    Charging Cable
  • Quick start guide
    Quick Start Guide

Apple Watch Band Edition

  • Memoket Gem
    Memoket Gem
  • Apple Watch band
    Apple Watch Band
  • Charging cable
    Charging Cable
  • Quick start guide
    Quick Start Guide

Hardware Interface

Memoket Gem hardware interface, front and back, with five numbered callouts
  1. 1 Microphone 1
  2. 2 Record Button
  3. 3 Charging Port
  4. 4 Microphone 2
  5. 5 Indicator Light

Indicator Light

Light ColorStateIndication
RedSolidRecording
RedSlow FlashLow battery
RedShort FlashGem error or action needed. Check the Memoket app for details.
BlueShort FlashBluetooth pairing, connecting, or file transfer in progress
BlueBreathingCharging
BlueSolidBattery fully charged
Red + BlueAlternating FlashOTA (firmware) update in progress

Vibration Feedback

Vibration PatternMeaning
Short vibration × 1Recording started
Short vibration × 2Recording stopped
Short vibration × 3Action failed. Check the Memoket app for details.
Long vibration × 1Powering on or off. Check the indicator light to confirm.
Long vibration × 2Low battery or Gem error

Mounting Options

With Apple Watch

Slide the Gem into the slot on your Apple Watch band. Make sure the Record button is aligned with the groove before pressing it into place.

Adjusting the Watch Connector

The connector can be adjusted to fit 38/40/41 mm or 42/44/45 mm Apple Watch bands.

  1. Press the spring bar inward to unlock.
  2. Slide the connector down to release it from the slot.
  3. Reposition to the correct slot, then press down until it clicks into place.
Slide the Gem into the Apple Watch band slot
Memoket Gem fitted to an Apple Watch band
Adjustable watch connector detail
Adjustable watch connector alignment

As a Wristband

Slide the Gem into the slot on the wristband. Make sure the Record button is aligned with the groove before pressing it into place.

Slide the Gem into the wristband slot

As a Clip

Attach the Gem magnetically to the included clip — the magnet snaps it into place. Clip it to clothing, a bag strap, or any other flat surface.

The clip is not included in the standard package. Available separately.

Attach the Gem magnetically to the clip

As a Pendant

Slide the Gem into the pendant and align the Record button with the groove. The lanyard length is adjustable.

The pendant and lanyard are not included in the standard package. Available separately.

Slide the Gem into the pendant

Power & Charging

Place the Gem into the charging cradle and align the contacts. Connect the cable to a power source. The indicator light breathes blue while charging and turns solid blue when full.

The Gem cannot record while charging.

Place the Gem into the charging cradle and connect to power

Power Controls

  • Power on Hold the Record button for 3 seconds. The indicator light flashes blue while the Gem pairs and connects.
  • Power off Hold the Record button for 5 to 12 seconds. One long vibration confirms the Gem has powered off.
  • Hard restart Hold the Record button for 12 seconds or more. Two long vibrations confirm the restart. The lights turn off, then solid blue as the Gem boots back up.

Connection Status

StateLED BehaviorNote
Pairing modeBlue — Short flashGem is searching for your phone
ConnectingBlue — Short flashPhone found; connecting
ConnectedLED offGem is ready to record
File transfer in progressBlue — Short flashAudio uploading to app
OTA (firmware) updateRed + Blue — Alternating flashDo not power off during update
ErrorRed — Short flashSee Troubleshooting

Troubleshooting

SymptomAction
Cannot pair
  1. Make sure Bluetooth is enabled on your phone.
  2. Keep the Gem within 1 m of your phone.
  3. Hold the Record button for 3 seconds to enter pairing mode — the blue LED flashes.
  4. If still unresponsive, power off and restart the Gem.
Gem not responding Hold the Record button for 12 seconds or more. Two long vibrations confirm the restart. If the Gem still doesn't respond, contact support at support@memoket.ai.
Recording not starting
  1. Make sure the Gem is powered on.
  2. A solid red LED means it's already recording.
  3. If still unresponsive, restart the Gem.
Transfer stuck
  1. Make sure Wi-Fi is connected and stable.
  2. Make sure the app is open and your Gem is nearby.
  3. Restart the app.
  4. If the issue continues, restart the Gem.
OTA (firmware) update failure
  1. Make sure Wi-Fi is connected.
  2. Keep the app open throughout the update.
  3. Do not power off your Gem during a firmware update.
  4. Restart both the Gem and the app to retry.
Battery draining faster than usual
  1. Check whether a long recording session is still running in the background.
  2. Make sure active transfers have completed before starting a new recording.
  3. If the issue continues, contact support at support@memoket.ai.

Specifications

Product Specifications
Dimensions (L × W × H)40 × 25 × 10 mm
1.58 × 1 × 0.4 in
Weight11 g / 0.39 oz
ConnectionBluetooth 5.4
2.4GHz Wi-Fi
Battery150 mAh
Charging Time1.5 hrs
Continuous RecordingUp to 20 hrs
Audio Specifications
Microphone2 MEMS
Audio Sampling16 kHz, 16 bit
Audio EncodingOPUS @ 32 kbps
Single File Size≤ 5 hrs
Total Storage≈ 300 hours

Support

If you need help, reach out to our support team at support@memoket.ai.

Designed by Memoket Inc. Manufactured in China.

How to find your Serial Number
The serial number is printed on the bottom of your Memoket Gem and on the product packaging. It can also be found in the Memoket app under Settings → Device → Device Info.

Safety & Regulatory Information

Important Safety Information

Read and follow all safety instructions before using Memoket Gem.

Battery & Charging Safety

  • Do not pierce, crush, disassemble, or modify the device.
  • Do not replace the battery yourself.
  • Use only the included charging cable, or a certified replacement.
  • Do not charge in environments below 0°C / 32°F or above 40°C / 104°F.
  • Do not expose Gem to temperatures above 45°C / 113°F.
  • Do not leave Gem in direct sunlight inside a vehicle or near heat sources for extended periods.
  • Discontinue use immediately if battery swelling, leakage, unusual odor, overheating, or physical damage is detected.
  • Dispose of Gem and battery in accordance with local regulations. Do not discard in general household waste.

Operating & Storage Conditions

  • Operating temperature: 0°C to 40°C / 32°F to 104°F.
  • Storage temperature: −20°C to 45°C / −4°F to 113°F.
  • Do not use in excessively humid, dusty, or high-temperature environments.

Water Resistance

Memoket Gem is not waterproof. Keep it away from liquids, rain, and excessive moisture. Do not submerge it or wear it while bathing or swimming.

Skin Sensitivity

If skin redness, rash, itching, or other irritation occurs during wear, remove Gem immediately and discontinue use. Consult a physician or dermatologist if symptoms persist.

Medical Device Interference

Memoket Gem emits wireless signals that may interfere with active implanted medical devices such as pacemakers, or other medical devices such as hearing aids.

If using such devices, maintain a minimum separation of 15 cm / 6 inches between Memoket Gem and the medical device. Consult a physician or the medical device manufacturer before use.

Memoket Gem is not a medical device and is not intended to diagnose, treat, monitor, or prevent any medical condition.

Child Safety

Keep Memoket Gem and its accessories out of reach of children under 3 years of age. Small accessories such as the clip present a choking or ingestion hazard.

Recording & Privacy Notice

Recording Consent

Before recording with Memoket Gem, make sure you comply with applicable local laws.

In certain countries, regions, states, or provinces, recording may require the knowledge or consent of all parties involved. You are solely responsible for obtaining all necessary consents prior to recording and for notifying participants where required by law.

Do not use this device in locations where recording is prohibited, such as courts, government facilities, or other restricted areas.

Memoket is not responsible for any unlawful use of this device.

Audio Data & Privacy

Recordings may contain personally identifiable or sensitive information. Handle, share, and manage recordings with appropriate care.

When cloud features are enabled, data is transmitted and processed in accordance with the Memoket Privacy Policy. Review the Privacy Policy at memoket.ai before use.

Waste & Recycling

Do not dispose of Memoket Gem or its battery as general household waste. This product contains a rechargeable lithium battery.

Dispose of the device and battery in accordance with local environmental regulations. Contact your local waste management authority or electronics recycling facility for correct disposal methods.

The crossed-out wheeled bin symbol indicates: per EU WEEE Directive, this product must not be disposed of as unsorted municipal waste.