User Manual
Device Identification
Wristband Edition
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Memoket Gem
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Wristband
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Charging Cable
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Quick Start Guide
Apple Watch Band Edition
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Memoket Gem
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Apple Watch Band
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Charging Cable
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Quick Start Guide
Hardware Interface
- 1 Microphone 1
- 2 Record Button
- 3 Charging Port
- 4 Microphone 2
- 5 Indicator Light
Indicator Light
| Light Color | State | Indication |
| Red | Solid | Recording |
| Red | Slow Flash | Low battery |
| Red | Short Flash | Gem error or action needed. Check the Memoket app for details. |
| Blue | Short Flash | Bluetooth pairing, connecting, or file transfer in progress |
| Blue | Breathing | Charging |
| Blue | Solid | Battery fully charged |
| Red + Blue | Alternating Flash | OTA (firmware) update in progress |
Vibration Feedback
| Vibration Pattern | Meaning |
| Short vibration × 1 | Recording started |
| Short vibration × 2 | Recording stopped |
| Short vibration × 3 | Action failed. Check the Memoket app for details. |
| Long vibration × 1 | Powering on or off. Check the indicator light to confirm. |
| Long vibration × 2 | Low battery or Gem error |
Mounting Options
With Apple Watch
Slide the Gem into the slot on your Apple Watch band. Make sure the Record button is aligned with the groove before pressing it into place.
Adjusting the Watch Connector
The connector can be adjusted to fit 38/40/41 mm or 42/44/45 mm Apple Watch bands.
- Press the spring bar inward to unlock.
- Slide the connector down to release it from the slot.
- Reposition to the correct slot, then press down until it clicks into place.
As a Wristband
Slide the Gem into the slot on the wristband. Make sure the Record button is aligned with the groove before pressing it into place.
As a Clip
Attach the Gem magnetically to the included clip — the magnet snaps it into place. Clip it to clothing, a bag strap, or any other flat surface.
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The clip is not included in the standard package. Available separately.
As a Pendant
Slide the Gem into the pendant and align the Record button with the groove. The lanyard length is adjustable.
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The pendant and lanyard are not included in the standard package. Available separately.
Power & Charging
Place the Gem into the charging cradle and align the contacts. Connect the cable to a power source. The indicator light breathes blue while charging and turns solid blue when full.
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The Gem cannot record while charging.
Power Controls
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Power on
Hold the Record button for 3 seconds. The indicator light flashes blue while the Gem pairs and connects.
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Power off
Hold the Record button for 5 to 12 seconds. One long vibration confirms the Gem has powered off.
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Hard restart
Hold the Record button for 12 seconds or more. Two long vibrations confirm the restart. The lights turn off, then solid blue as the Gem boots back up.
Connection Status
| State | LED Behavior | Note |
| Pairing mode | Blue — Short flash | Gem is searching for your phone |
| Connecting | Blue — Short flash | Phone found; connecting |
| Connected | LED off | Gem is ready to record |
| File transfer in progress | Blue — Short flash | Audio uploading to app |
| OTA (firmware) update | Red + Blue — Alternating flash | Do not power off during update |
| Error | Red — Short flash | See Troubleshooting |
Troubleshooting
| Symptom | Action |
| Cannot pair |
- Make sure Bluetooth is enabled on your phone.
- Keep the Gem within 1 m of your phone.
- Hold the Record button for 3 seconds to enter pairing mode — the blue LED flashes.
- If still unresponsive, power off and restart the Gem.
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| Gem not responding |
Hold the Record button for 12 seconds or more. Two long vibrations confirm the restart. If the Gem still doesn't respond, contact support at support@memoket.ai. |
| Recording not starting |
- Make sure the Gem is powered on.
- A solid red LED means it's already recording.
- If still unresponsive, restart the Gem.
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| Transfer stuck |
- Make sure Wi-Fi is connected and stable.
- Make sure the app is open and your Gem is nearby.
- Restart the app.
- If the issue continues, restart the Gem.
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| OTA (firmware) update failure |
- Make sure Wi-Fi is connected.
- Keep the app open throughout the update.
- Do not power off your Gem during a firmware update.
- Restart both the Gem and the app to retry.
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| Battery draining faster than usual |
- Check whether a long recording session is still running in the background.
- Make sure active transfers have completed before starting a new recording.
- If the issue continues, contact support at support@memoket.ai.
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Specifications
Product Specifications
| Dimensions (L × W × H) | 40 × 25 × 10 mm 1.58 × 1 × 0.4 in |
| Weight | 11 g / 0.39 oz |
| Connection | Bluetooth 5.4 2.4GHz Wi-Fi |
| Battery | 150 mAh |
| Charging Time | 1.5 hrs |
| Continuous Recording | Up to 20 hrs |
Audio Specifications
| Microphone | 2 MEMS |
| Audio Sampling | 16 kHz, 16 bit |
| Audio Encoding | OPUS @ 32 kbps |
| Single File Size | ≤ 5 hrs |
| Total Storage | ≈ 300 hours |
Support
If you need help, reach out to our support team at support@memoket.ai.
Designed by Memoket Inc. Manufactured in China.
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How to find your Serial Number
The serial number is printed on the bottom of your Memoket Gem and on the product packaging. It can also be found in the Memoket app under Settings → Device → Device Info.
Safety & Regulatory Information
Important Safety Information
Read and follow all safety instructions before using Memoket Gem.
Battery & Charging Safety
- Do not pierce, crush, disassemble, or modify the device.
- Do not replace the battery yourself.
- Use only the included charging cable, or a certified replacement.
- Do not charge in environments below 0°C / 32°F or above 40°C / 104°F.
- Do not expose Gem to temperatures above 45°C / 113°F.
- Do not leave Gem in direct sunlight inside a vehicle or near heat sources for extended periods.
- Discontinue use immediately if battery swelling, leakage, unusual odor, overheating, or physical damage is detected.
- Dispose of Gem and battery in accordance with local regulations. Do not discard in general household waste.
Operating & Storage Conditions
- Operating temperature: 0°C to 40°C / 32°F to 104°F.
- Storage temperature: −20°C to 45°C / −4°F to 113°F.
- Do not use in excessively humid, dusty, or high-temperature environments.
Water Resistance
Memoket Gem is not waterproof. Keep it away from liquids, rain, and excessive moisture. Do not submerge it or wear it while bathing or swimming.
Skin Sensitivity
If skin redness, rash, itching, or other irritation occurs during wear, remove Gem immediately and discontinue use. Consult a physician or dermatologist if symptoms persist.
Medical Device Interference
Memoket Gem emits wireless signals that may interfere with active implanted medical devices such as pacemakers, or other medical devices such as hearing aids.
If using such devices, maintain a minimum separation of 15 cm / 6 inches between Memoket Gem and the medical device. Consult a physician or the medical device manufacturer before use.
Memoket Gem is not a medical device and is not intended to diagnose, treat, monitor, or prevent any medical condition.
Child Safety
Keep Memoket Gem and its accessories out of reach of children under 3 years of age. Small accessories such as the clip present a choking or ingestion hazard.
Recording & Privacy Notice
Recording Consent
Before recording with Memoket Gem, make sure you comply with applicable local laws.
In certain countries, regions, states, or provinces, recording may require the knowledge or consent of all parties involved. You are solely responsible for obtaining all necessary consents prior to recording and for notifying participants where required by law.
Do not use this device in locations where recording is prohibited, such as courts, government facilities, or other restricted areas.
Memoket is not responsible for any unlawful use of this device.
Audio Data & Privacy
Recordings may contain personally identifiable or sensitive information. Handle, share, and manage recordings with appropriate care.
When cloud features are enabled, data is transmitted and processed in accordance with the Memoket Privacy Policy. Review the Privacy Policy at memoket.ai before use.
Waste & Recycling
Do not dispose of Memoket Gem or its battery as general household waste. This product contains a rechargeable lithium battery.
Dispose of the device and battery in accordance with local environmental regulations. Contact your local waste management authority or electronics recycling facility for correct disposal methods.
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The crossed-out wheeled bin symbol indicates: per EU WEEE Directive, this product must not be disposed of as unsorted municipal waste.