Product Manual

Memoket Gem

Everything you need to set up, wear, and care for your Memoket Gem — the world's first memory-driven wearable AI device.

  • Wristband Edition
  • Apple Watch Co-Wear Band Edition
Memoket Gem device

User Manual

Device Identification

Wristband Edition

  • Memoket Gem
    Memoket Gem
  • Wristband
    Wristband
  • Charging cable
    Charging Cable
  • Quick start guide
    Quick Start Guide

Apple Watch Co-Wear Band Edition

  • Memoket Gem
    Memoket Gem
  • Apple Watch co-wear band
    Apple Watch Co-Wear Band
  • Charging cable
    Charging Cable
  • Quick start guide
    Quick Start Guide

Connect AI & Productivity Tools

Memoket can transform recordings into transcripts and AI summaries.

Connect with tools you already use, including:

  • ChatGPT
  • Claude
  • Notion
  • Slack

Your memories can become part of your existing workflow — ready to search, reference, share, and use with AI.

Getting Started with Memoket

  1. Download the Memoket app by scanning the QR code or searching for “Memoket” in the App Store or Google Play.
  2. Pair your Gem: turn on Bluetooth and connect your Gem in the app.
  3. Press the Record button once. You will feel one vibration when recording starts.
  4. Open the app to review your AI summary and put your recordings to work.

How Memoket Works

Capture → Transcribe → Summarize → Remember → Act

Memoket captures important conversations, transforms them into transcripts and AI summaries, and helps you revisit and use your memories whenever you need them.

Processing Time

After recording, your audio will be uploaded and processed by AI.

Processing time may vary depending on recording length, network conditions, and service availability.

Hardware Interface

Memoket Gem hardware interface, front and back, with five numbered callouts
  1. 1 Microphone 1
  2. 2 Record Button
  3. 3 Charging Port
  4. 4 Microphone 2
  5. 5 Indicator Light

Indicator Light

Light ColorStateIndication
RedSolidRecording
RedBreathingLow battery
RedShort FlashGem error or action needed. Check the Memoket app for details.
BlueShort FlashBluetooth pairing, connecting, or file transfer in progress
BlueBreathingCharging
BlueSolidBattery fully charged
Red + BlueAlternating FlashOTA (firmware) update in progress

Vibration Feedback

Vibration PatternMeaning
Short vibration × 1Recording started
Short vibration × 2Recording stopped
Long vibration × 1Powering on, powering off, or low battery. Check the indicator light to confirm.
Long vibration × 2Gem error or action failed. Check the Memoket app for details.

Mounting Options

Apple Watch Co-Wear Band

  • Fits Wrist Sizes: 5.5"–8.7" / 140–220 mm
  • Length: 10.2 in / 258 mm
  • Material: Woven nylon, soft-touch TPU, stainless steel
  • Closure: Hook-and-loop
  • Compatible Apple Watch Case Sizes: 38 / 40 / 41 / 42 / 44 / 45 / 46 / 49 mm
  • Thickness on Wrist: With the Gem attached, the area where the Gem sits on your wrist is approximately 13–15 mm thick. Actual thickness may vary slightly because the band wraps differently around each wrist.

Slide Memoket Gem into the slot on the Apple Watch Co-Wear Band. Make sure the Gem front faces inward, the back with the charging port faces outward, the logo side faces your wrist, and the buttons align with the band.

Adjusting the Watch Connector

Two connector sizes are included to fit different Apple Watch case sizes: S for 38mm / 40mm / 41mm, and L for 42mm / 44mm / 45mm / 46mm / 49mm. Move the connector pin between slot positions to match your Apple Watch size and ensure a secure fit.

  1. Press and hold the spring bar to disengage the lug pins.
  2. Slide the connector lug down and out of the current slot.
  3. Align with the target slot and press the lug down until it clicks and locks into place.
Slide the Gem into the Apple Watch co-wear band slot
Memoket Gem fitted to an Apple Watch co-wear band
Adjustable watch connector detail
Adjustable watch connector alignment

As a Wristband

  • Fits Wrist Sizes: 5.9"–8.7" / 150–220 mm
  • Length: 10.6 in / 270 mm
  • Material: Woven nylon, soft-touch TPU, stainless steel
  • Closure: Hook-and-loop
  • Thickness on Wrist: With the Gem attached, the area where the Gem sits on your wrist is approximately 12 mm thick.

Slide Memoket Gem into the slot on the wristband. Make sure the Gem front faces inward, the back with the charging port faces outward, the logo side faces your wrist, and the buttons align with the band.

Slide the Gem into the wristband slot

As a Clip

  • Size: 1.0 x 1.6 x 0.6 in (25 x 40 x 16mm)
  • Material: Reinforced PC

Attach the Gem magnetically to the included clip — the magnet snaps it into place. Clip it to clothing, a bag strap, or any other flat surface.

Note: The Clip is not included in the standard package and is available separately.

Attach the Gem magnetically to the clip

As a Lanyard

  • Length: 31.5 in / 80 cm total; 15.7 in / 40 cm folded
  • Material: Braided Nylon + Soft-touch TPU

Slide the Gem into the lanyard and align the Record button with the groove. The lanyard length is adjustable.

Note: The lanyard is not included in the standard package and is available separately.

Slide the Gem into the lanyard

Power & Charging

Place the Gem into the charging cradle and align the contacts. Connect the cable to a power source. The indicator light breathes blue while charging and turns solid blue when full.

  • Cable: Built-in USB-C cable
  • Cable Length: 23.6 in / 60 cm
  • Charging Time: About 2 hrs
  • Cable Material: Braided nylon
Place the Gem into the charging cradle and connect to power

Start Recording

Press the Record button once:

  • One short vibration
  • Solid red indicator light
  • Recording starts

Note:

  1. Gem cannot record until it is paired.
  2. Avoid recording during Boost Mode (Wi-Fi Fast Transfer), as recording quality may be affected.

Stop Recording

Press the Record button twice:

  • Two short vibrations
  • Recording stops

File Transfer

Recordings transfer automatically via Bluetooth whenever Gem is connected to the app, even when the app is running in the background. No manual action is required.

For longer recordings, use Boost Mode (Wi-Fi Fast Transfer). It must be enabled manually during transfer.

Note:

  1. Recordings are deleted from Gem after they are successfully synced to your phone.
  2. Unpairing Gem permanently deletes all recordings stored on the device. They cannot be recovered.
  3. Removing a lost Gem from the app will erase it before it can be paired again.

Power Controls

  • Power on Hold the Record button for 3 seconds. The indicator light will flash blue while the Gem pairs and connects.
  • Power off Turn off Gem from the Device Management page in the Memoket app. One long vibration confirms the Gem has powered off.
  • Hard restart Hold the Record button for 12 seconds or more. Two long vibrations confirm the restart. The lights will turn off, then solid blue as the Gem boots back up.

Connection Status

StateLED BehaviorNote
Pairing modeBlue — Short flashGem is searching for your phone
ConnectingBlue — Short flashPhone found; connecting
ConnectedLED offGem is ready to record
File transfer in progress (with Wi-Fi)Blue — Short flashAudio uploading to app
OTA (firmware) updateRed + Blue — Alternating flashDo not power off during update
ErrorRed — Short flashSee Troubleshooting

Troubleshooting

SymptomAction
Cannot pair
  1. Make sure Bluetooth is enabled on your phone.
  2. Keep the Gem within 1m of your phone.
  3. Press and hold the Record button for 3 seconds to enter pairing mode. The blue LED should begin flashing. If it does not, charge Gem, confirm that the blue LED turns on, and then try pairing it with your phone again.
  4. Turn Bluetooth off and back on. Then force-close the app, reopen it, and try pairing again.
  5. If Gem still does not respond, contact us at hello@memoket.ai.
Gem not responding Hold the Record button for 12 seconds or more. Two long vibrations confirm the restart. If the Gem still doesn't respond, contact us at hello@memoket.ai.
Recording not starting
  1. Make sure the Gem is powered on.
  2. A solid red LED means it's already recording.
  3. If still unresponsive, restart the Gem.
Transfer stuck
  1. Make sure Wi-Fi is connected and stable.
  2. Make sure the app is open and your Gem is nearby.
  3. Restart the app.
  4. If the issue continues, restart the Gem.
OTA (firmware) update failure
  1. Make sure Wi-Fi is connected.
  2. Keep the app open throughout the update.
  3. Do not power off your Gem during a firmware update.
  4. Restart both the Gem and the app to retry.
Battery draining faster than usual
  1. Check whether a long recording session is still running in the background.
  2. Make sure active transfers have completed before starting a new recording.
  3. If the issue continues, contact us at hello@memoket.ai.

Specifications

Product Specifications
Dimensions (L × W × H)40 × 25 × 10 mm / 1.58 × 1 × 0.4 in
Weight11 g / 0.39 oz
ConnectionBluetooth 5.4 / 2.4GHz Wi-Fi
Battery150 mAh
Charging Time2 hrs
Continuous RecordingUp to 20H
StandbyUp to 30 Days
Audio Specifications
Microphone2 MEMS
Audio Sampling16 kHz, 16 bit
Audio EncodingOPUS @ 32 kbps
Single File Size≤ 5 hrs
Total Storage≈ 300 Hours
Energy Information
Battery TypeRechargeable Lithium Battery
Rated Input5V ⎓ 0.5A
Standby Mode Power Consumption0.077 W

How to Find Your Serial Number

The serial number is printed on the bottom of your Memoket Gem and on the product packaging. It can also be found in the Memoket app under Settings → Device → Device Info.

Need Help?

Before contacting us:

  1. Check the Bluetooth connection.
  2. Restart your Gem.
  3. Update the Memoket app.

For any customer questions or support requests, contact hello@memoket.ai.

Designed by Memoket Inc.
Manufactured in China.
Manufacturer: Suisheng Technology (Shenzhen) Co., Ltd.
Unit 914H, 9th Floor, 31 Bagua Rd, Futian District, Shenzhen, Guangdong Province, China

Safety & Regulatory Information

Important Safety Information

Read and follow all safety instructions before using Memoket Gem.

Battery & Charging Safety

  • Do not pierce, crush, disassemble, or modify the device.
  • Do not replace the battery yourself.
  • Use only the included charging cable, or a certified replacement.
  • Do not charge in environments below 0°C / 32°F or above 40°C / 104°F.
  • Do not expose Gem to temperatures above 45°C / 113°F.
  • Do not leave Gem in direct sunlight inside a vehicle or near heat sources for extended periods.
  • Discontinue use immediately if battery swelling, leakage, unusual odor, overheating, or physical damage is detected.
  • Dispose of Gem and battery in accordance with local regulations. Do not discard in general household waste.

Operating & Storage Conditions

  • Operating temperature: 0°C to 40°C / 32°F to 104°F.
  • Storage temperature: −20°C to 45°C / −4°F to 113°F.
  • Do not use in excessively humid, dusty, or high-temperature environments.

Water Resistance

Memoket Gem is designed for everyday use. Avoid water exposure, including rain, showering, and swimming.

Wear & Skin Sensitivity

Memoket is designed for comfortable everyday wear. However, a small number of people may experience skin sensitivity or irritation due to individual allergies, extended wear, sweat, soap, lotion, sunscreen, friction, pressure, or environmental factors.

If you notice any discomfort where the band touches your skin, including redness, itching, swelling, rash, burning, numbness, tingling, soreness, or blistering, stop wearing it immediately and allow your skin to recover.

Do not wear the band or strap on irritated or broken skin. Before wearing it again, make sure both the band or strap and your skin are clean and dry. If discomfort persists or worsens, consult a dermatologist or healthcare professional.

If wearing Gem on your wrist is uncomfortable, try an alternative wearing option such as the pin clip or lanyard.

Medical Device Interference

Memoket Gem emits wireless signals that may interfere with active implanted medical devices such as pacemakers, or other medical devices such as hearing aids.

If using such devices, maintain a minimum separation of 15 cm / 6 inches between Memoket Gem and the medical device. Consult a physician or the medical device manufacturer before use.

Memoket Gem is not a medical device and is not intended to diagnose, treat, monitor, or prevent any medical condition.

Child Safety

Keep Memoket Gem and its accessories out of reach of children under 3 years of age. Small accessories such as the clip present a choking or ingestion hazard.

Recording & Privacy Notice

Recording Consent

Before recording with Memoket Gem, make sure you comply with applicable local laws.

In certain countries, regions, states, or provinces, recording may require the knowledge or consent of all parties involved. You are solely responsible for obtaining all necessary consents prior to recording and for notifying participants where required by law.

Do not use this device in locations where recording is prohibited, such as courts, government facilities, or other restricted areas.

Memoket is not responsible for any unlawful use of this device.

Audio Data & Privacy

Recordings may contain personally identifiable or sensitive information. Handle, share, and manage recordings with appropriate care.

When cloud features are enabled, data is transmitted and processed in accordance with the Memoket Privacy Policy. Review the Privacy Policy at memoket.ai before use.

RF Exposure Information

This device has been evaluated for RF exposure compliance and meets FCC RF exposure limits established for an uncontrolled environment.

Use this device in accordance with the mounting methods described in this manual to maintain RF exposure compliance.

Regulatory Compliance

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy.

If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC and ISED RF warning statement: The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure conditions without restriction.

L’appareil a été évalué pour répondre aux exigences générales en matière d’exposition aux RF. L’appareil peut être utilisé en condition d’exposition portable sans restriction.

ISED STATEMENT:

This device complies with Innovation, Science and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. This device may not cause interference, and
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

Cet appareil est conforme aux normes RSS exemptées de licence d’innovation, sciences et développement économique Canada. Le fonctionnement est soumis aux deux conditions suivantes:

  1. L'appareil ne doit pas produire de brouillage, et
  2. L'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

FCC ID: 2BWQX-M01

ISED

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference;
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

Cet appareil contient des émetteur(s)/récepteur(s) exempts de licence conformes aux RSS exempts de licence d'Innovation, Sciences et Développement économique Canada.

Le fonctionnement est soumis aux deux conditions suivantes: l'appareil ne doit pas produire de brouillage, et l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

IC: 35783-M01

CE / RoHS — EU & United Kingdom

This product complies with applicable EU directives.

This product complies with RoHS requirements and does not contain restricted hazardous substances above permitted limits.

Do not dispose of Memoket Gem or its battery as general household waste. This product contains a rechargeable lithium battery.

Dispose of the device and battery in accordance with local environmental regulations. Contact your local waste management authority or electronics recycling facility for correct disposal methods.

The crossed-out wheeled bin symbol indicates: per EU WEEE Directive, this product must not be disposed of as unsorted municipal waste.

CE, UKCA, and recycling compliance marks
Crossed-out wheeled bin symbol
Complies with IMDA Standards DA107248 mark

EU and UK Representative Information

EU Authorized Representative
LINKAGE CONSULTING
37 passage du Ponceau, Bureau 2028
75002 Paris, France
Email: Linkage2025@outlook.com
Tel: +33 6 51 19 44 33
Contact: Mahmud Mirza Khalid

UK Authorized Representative
NOVAGLOBAL ASSOCIATES LTD
61 Bridge Street
Kington HR5 3DJ
United Kingdom
Email: NOVA.UKREP@outlook.com
Tel: +44 (0) 7542 988998
Contact: Mehwish Shoukat

For any customer questions or support requests, contact hello@memoket.ai.

Warning

This product contains a built-in lithium-ion/lithium-polymer battery. Do not disassemble, crush, impact, puncture, or short-circuit the battery, nor expose the product to fire, water, high temperatures, open flames, or direct sunlight. Doing so may cause battery leakage, overheating, fire, or explosion.

Use a charger, charging cable, or charging base that meets the product's specifications. Keep the device away from flammable materials and ensure proper ventilation during charging. If the product exhibits abnormal heat, unusual odors, deformation, discoloration, leakage, or smoking, stop using it immediately and disconnect the power source.

The battery cannot be disassembled or replaced by the user. If repair or battery replacement is required, contact the manufacturer, dealer, or authorized service provider. Attempting to replace the battery yourself may result in damage, overheating, fire, or explosion.

If battery leakage comes into contact with skin or eyes, immediately rinse thoroughly with plenty of water and seek medical attention promptly.

Note: Do not charge in a damp environment. Ensure the Gem, charging contacts, and charging accessories are dry and clean before charging.

Avertissement

Ce produit contient une batterie lithium-ion ou lithium-polymère intégrée. Ne démontez pas, n’écrasez pas, ne heurtez pas, ne percez pas et ne court-circuitez pas la batterie. N’exposez pas le produit au feu, à l’eau, à des températures élevées, à des flammes nues ou à la lumière directe du soleil. Cela pourrait entraîner une fuite de la batterie, une surchauffe, un incendie ou une explosion.

Utilisez uniquement un chargeur, un câble de charge ou une base de charge conforme aux spécifications du produit. Pendant la charge, tenez l’appareil éloigné des matériaux inflammables et assurez une ventilation adéquate. Si le produit présente une chaleur anormale, une odeur inhabituelle, une déformation, une décoloration, une fuite ou de la fumée, cessez immédiatement de l’utiliser et débranchez-le de la source d’alimentation.

La batterie de ce produit ne doit pas être démontée ni remplacée par l’utilisateur. Si une réparation ou un remplacement de la batterie est nécessaire, contactez le fabricant, le revendeur ou un prestataire de services agréé. Toute tentative de remplacement de la batterie par l’utilisateur peut entraîner des dommages, une surchauffe, un incendie ou une explosion.

Si le liquide provenant d’une fuite de la batterie entre en contact avec la peau ou les yeux, rincez immédiatement et abondamment à l’eau claire et consultez rapidement un médecin.

Remarque : Ne rechargez pas l’appareil dans un environnement humide. Avant la charge, assurez-vous que l’appareil, les contacts de charge et les accessoires de charge sont propres et secs.